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10888: How To Contact Drake Support


Software Help Generally

How To Contact Drake Support

 

For questions about Drake Tax Software, you can contact Drake Support by phone or email. You may find email especially useful for more complex questions.

Support Hours:

Drake Support Hours, 2016–2017
December 2, 2016 – April 19, 2017 April 20 – December 1, 2017
Monday – Friday: 8 a.m. – 10 p.m. EST Monday – Friday: 8 a.m. – 9 p.m. EST
Saturday: 8 a.m. – 6 p.m. EST Saturday: 9 a.m. – 5 p.m. EST


Support phone numbers and email addresses:

  phone fax email
General support 828-524-8020 828-349-5718 support@drakesoftware.com
Accounting 828-349-5900 828-524-9549 accounting@drakesoftware.com
Software Conversion 828-349-5546   support@drakesoftware.com
Spanish Support 828-349-5500   spanish@drakesoftware.com
Sales 800-890-9500   sales@drakesoftware.com

 

Note: Support email can be sent directly from the software. A very extensive list of email support addresses, including those for state-specific support, is available in the Drake Software Support Address Book at Help > Email in the software.


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