How do I contact Drake Support?
For questions about Drake Software products and services, you can contact Drake Support by phone, email, or chat.
Support Hours:
Drake Support Hours |
January 2 – April 15 |
April 16 – December 31 |
Monday – Friday: 8 a.m. – 10 p.m. EST
|
Monday – Friday: 8 a.m. – 9 p.m. EST
|
Saturday: 8 a.m. – 6 p.m. EST
|
Saturday: 9 a.m. – 5 p.m. EST |
Holidays
Drake Support will be closed on the following days:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving Day & the day after Thanksgiving
- Christmas Eve and Christmas Day
Support phone and fax numbers, and email addresses:
Note: Support email can be sent directly from the software. An extensive list of email support addresses, including those for state-specific support, is available in the Drake Software Support Address Book at Help > Email in the software.
Chat support is available under Help > Drake Chat Support.
See Service Resources for additional information.