Knowledge Base

10253: Reason = 36 When Installing Updates

Purchasing + Installing

When installing updates, I get an error similar to this: C:\DrakeYY\FT\tax178.dll could not be updated. Reason = 36: file found but contents do not match signature.

Error 36 indicates that the file to be updated is not the version expected or that it has been modified or corrupted. Call Drake Support at (828) 524-8020 for assistance with this problem.

A repair install may be required.

Also In This Category

Article has been viewed 13K times.
Last Modified: 8 Months Ago