Knowledge Base

10436: Changing Drake E-File Password And Address

ERO Setup

How do I change my Drake e-file password or address?

Change Password

You can edit your Drake e-file passwords by logging into the Drake Software Support Website and selecting My Account > Change Password

  • There are different e-file passwords and requirements depending on which year of Drake or CWU is being used:
    1. The e-file password for Drake Tax (2016 and later) and Drake Accounting must be a strong password containing 8-15 characters and at least 1 uppercase letter, 1 lowercase letter, 1 number, and 1 special character. 
    2. The e-file password for tax years 2012-2015 (including CWU16 and prior) must be 8-15 characters, in any combination of upper and lower case letters or numbers. 
    3. For Drake Software 2011 and prior, a 5-character password is needed. Contact Drake Support for more information.  
  • Remember to change your password in the tax software on the ERO screen located under the Setup menu when you make a change under My Account > Change Password. For Drake Accounting, make the change on Firm > Firm Information Setup
  • To view your existing passwords, go to My Account > My Serial Numbers.  

For information about the User Accounts and passwords to log on to Drake Software Websites, see "Security Measures and User Accounts on Drake Websites" in Related Links below. 

Change Address

To change your company information, including your primary, secondary or shipping address, delivery instructions, or ownership information, go to the Enterprise Office Manager. Make your changes on the Account Info tab and click Save at the bottom. See "What is Enterprise Office Manager (EOM)?" in Related Links below for more information.

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