Knowledge Base

10462: 1040 - EF Message 5227 or 5440 - No Wages on Return

Rejects + EF Messages

Can I clear EF Message 5227 or 5440?


The following messages may generate when there is no amount in box 1 of a W2 screen: 

  • EF Message 5227: W-2 WAGES MISSING: No wages were entered in box 1 of screen W2. This return must be paper-filed.
  • EF Message 5440: SPECIAL PROCESSING CODE REQUIRED: Combat pay was entered on the return, but been no selection was made from the "Special processing code" drop list on the MISC screen.
    Return to the MISC screen, available from the "Miscellaneous" tab of the Data Entry Menu, and make a selection from the drop list in the "Military" section.

A return containing a W2 with only sick pay (Form W-2, box 12, code Jcan be e-filed. Select box 13 Sick Pay on the W2 screen to clear message 5227.

A return containing a W2 with only combat pay (Form W-2, box 12, code Qcan be e-filed. Select the appropriate Special Processing Code for Active Military on screen MISC to clear message 5440

If, for any other reason, a W-2 must be submitted without wages (box 1 is blank), the return cannot be e-filed; it must be paper-filed.

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