The font is too small on a printed return. How can I fix this?
Small fonts on a printed return can be associated with using the PCL printer command for a printer that cannot handle them properly. If you are using PCL commands, you can temporarily toggle to GDI to see if that's the source of the problem.
To toggle to GDI in Drake17 and future:
- From the Home window of the software, select Setup > Printing > Printer Setup.
- On the Printer Setup dialog box, click the (F8) Edit Printer Settings tab.
- Use the Select Printer drop list to select the problem printer.
- If the Printer Type is Laserjet or Other, clear the Use PCL when printing tax forms checkbox.
- Click Update and Save.
To toggle to GDI in Drake16 and prior:
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From the Home window of the software, select Setup > Printing > Printer Setup.
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On the Printer Setup dialog box, click the (F8) Edit Printer Settings tab.
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Use the Select Printer drop list to select the problem printer.
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Select Alternate Print Method (GDI) if not already selected.
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Click Update and Save.
Note: If you have not resolved a printer issue after exhausting printer and other software settings, install the latest printer driver available for your operating system. Check the printer’s user manual or visit the vendor website for more information. Contact Drake Support at (828) 524-8020 if you need further assistance.