Knowledge Base

11325: Duplex Printing in Drake Software

Printing Generally

I want the software to print on both sides of the paper when I print returns. How can I set this up?

Duplex Printing:

To duplex print in Drake Software, select Setup > Printing > Printer Set Up.

  • To duplex print the tax forms, select Duplex on the F5 General Setup tab. 
  • To duplex print Sets, go to the F6 ‘Sets’ Setup tab and select Duplex. Only forms that are approved for duplex will be printed as duplex. Select Duplex all to print all forms (approved or not) to duplex. This option is not available for sets to be mailed to the IRS or State.

Unexpected Duplexing:

Check your settings to make sure the software is not set up to print duplex. Settings are located under Setup > Printing > Printer Set Up. On the (F5) General Setup and (F6) ‘Sets’ Setup tabs, review the Duplex column. Remove any checkmarks not needed.

Generally, to review your settings for the printer, go to Start > Devices and Printers. Right click the printer and select Printing Preferences.

Look for a duplex or "print on both sides" option. If you do not wish to duplex forms from the software, set it to off or clear the option.

If duplex is not selected as an option anywhere, change your print method in the (F8) Edit Printer Settings tab of Printer Setup. Toggle between PCL or GDI to get the desired results. 

If you continue to experience issues, please contact our Support line for further assistance:  (828) 524-8020.

Note: Only printers with duplex printing capabilities will be able to print in duplex and only forms approved for duplex will be printed as duplex. For example, bar-coded forms will not duplex.

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