I have a blank line in my bill. How do I repair it in the price file?
If there are lines not showing descriptions on the bill or bill summary, you will have to provide a form name in the pricing file.
First identify the form number. Point to each document (Basic view) or document name (Enhanced view). A tooltip appears that identifies the form code (1), name (2), description (3), and number (4). Note the form numbers of all forms that lack a form name.
Now go to Setup > Pricing to display the Pricing Setup screen.
In the Form section, select the type of return you were preparing, then:
- Click on the Form tab and scroll down until you find the form Number that was previously identified as lacking a form name. Double click on the line to edit the entry.
- Type the name of the form in the Form Name field, as you expect to see it on the Bill.
- Click Update to apply the change to the list.
- Click Save at the bottom of the window to save the changes.
Now view the bill again. The bill will now identify the form name you supplied.
Note: The list on the Pricing Setup screen can be sorted by clicking the column headers.