11621: Drake Software Out of Memory

This message can appear unexpectedly in the software. A possible cause is an antivirus or firewall that conflicts with Drake Software or a backup software service that is running and currently backing up Drake Tax.

• Configure your antivirus and firewall to allow all Drake Tax files.
• If it occurs during printing, verify your printer settings on Setup > Printing and Device Setup > Printers.
• If it occurs when accessing the software or performing any other function within the software, restart your computer and try the function again.

If the error persists, contact Drake Support at (828) 524-8020.