Menu

Search

Knowledge Base


11692: Program Shuts Down When Calculating


Options Setup

When I try to calculate or print a return the program stops responding and gives me this error: "You have performed an illegal operation and the program will shut down." How can I fix this?


Go to Setup > Options > Calculation & View/Print and uncheck the option Audible notification of calculation error messages and set the Pause option for calculation to either Always after calculation or After view or print only.

Note:  There have been past reports that this problem may be caused by security software, such as Trend Micro PCCillan, Kaspersky, and possibly Panda.


Also In This Category


Details
Article has been viewed 6.3K times.
Last Modified: 8 Months Ago
Options