How do I resolve Error 9?
Error 9 (subscript/pointer out of range) can occur in a variety of situations, including:
- when a specific return is selected for transmission, transmitted, opened, viewed or calculated
- during the printing of organizers, or
- during software updating.
If error 9 is caused by a specific return
Look in that return for a data entry screen that is blank, incomplete or has a required data entry field that is blank. For example, an import of Schedule D information that results in a blank or incomplete D screen may cause error 9. If the screen is not needed, delete it (Ctrl+D). If the screen is needed, complete data entry. If you cannot resolve the problem, contact Drake Support.
For all other error 9 issues
Contact Drake Support (828-524-8020) for assistance.