Knowledge Base

13700: NWClient Network Setup - Drake Icon not on Desktop

Networks + Operating Systems

I ran NWClient.exe on each workstation while setting up Drake on a network, but the Drake icon doesn't appear on the workstation desktops.

In some cases, an OS that is released after the software's release may not produce the needed desktop icon.

If you are comfortable navigating in the network file structure, from each workstation, right-click on Z:\DrakeYY\FT\DrakeYY.exe (where Z: is the network server and YY the software year) and select Send to > Desktop (create shortcut).

Starting with Drake22, make sure that you have also chosen to run the DrakeTaxPrerequisites.exe in the NWClient Folder on the workstation to ensure that all required prerequisites are installed. 

If you are not comfortable with this process, you can always contact Drake Support for assistance at (828) 524-8020.

Also In This Category

Article has been viewed 22K times.
Last Modified: 3 Months Ago