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16064: 2019.02.09 Broadcast - Drake18 Loading Slowly and Update


Broadcast Emails

2019.02.09 Broadcast - Drake18 Loading Slowly

 


Dear Client, 

We are working to resolve an issue that is causing Drake Tax to load very slowly after logging in. We apologize for the inconvenience.

We will send another broadcast letting you know when the issue is resolved.

Drake Support

Update

Dear Client, 

The Drake Tax performance issue that started occurring this morning is resolved. The slow performance was related to the process of checking for software updates. We continue to research and monitor the situation to prevent any further issues.

We sincerely apologize for the inconvenience this caused.

Drake Support



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