Drake Accounting®: When I try to activate DAS, I receive an "Invalid Credentials or Inactive Account" error message. What is causing this?
When attempting to activate Drake Accounting, you receive the following message:
To correct this issue, verify that the following information is entered correctly under Firm > Firm Information Setup:
- Account Number
- e-File Password
If you are unsure what your Account Number or e-File password is, this information can be retrieved by going to Drake Software Support > My Account > My Serial Numbers.