Knowledge Base

17969: B Ack 7120

Rejects + EF Messages

What steps can I take to resolve this "B" ack 7120?


This "B" ack may be resolved by taking the following steps: 

  1. Make sure that you have installed all available updates.
  2. Recalculate the affected return(s). 
  3. Retransmit affected return(s). 

If you continue to receive a bad ack on one or more returns, contact Drake Support at (828) 524-8020 for more detailed assistance. 


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