Organizers - Frequently Asked Questions
Article #: 11470
Last Updated: October 21, 2024
Note This article comprises former KB articles 10854, 10476, 10513, and 11470. It is herein referred to as KB 11470.
Organizer Types
You have 3 options to choose from when producing organizers for your clients:
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Summary Organizers
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Comprehensive Organizers
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New Client/ Blank Organizers
All three of these organizers are available within the Drake Tax program by going to the Last Year Data > Organizers menu. You can run organizers for a single client or set of clients by entering a specific SSN/EIN on the Organizer Client Selection window or for all clients by clicking Next without entering an ID number.
Summary Organizers
Summary organizers have fewer pages and less detail than the Comprehensive organizers. These organizers may be better for clients who have less complex returns.
Comprehensive Organizers
Comprehensive organizers have more detail and pages than the Summary organizers. This organizer may be better for clients with a more complex return.
New Client/Blank Organizers
New Client/Blank organizers can be used for new or potential clients or when you just need a blank organizer. While blank organizers are also available through the Tools > Blank Forms menu, running these organizers allows you to include a new or prospective client's ID number, name, and address to the blank organizer.
Important When using the Organizer for New Clients process under Last Year Data > Organizers, you must enter at least a nine-digit ID number in the Mailing Name and Address Info section, or the organizer will not populate. A string of zeros may be used if you do not have the SSN or do not wish to enter the SSN in this location.
If you omit the name or address, the letters generated in the blank organizer will also omit this information.
Creating a New Client organizer does not create a new client file within the tax software.
Form Order
You can change the form order from the Proforma/Organizer Options window or when viewing the forms before printing.
To change the form order for all organizers, start the organizer through Last Year Data > Organizers. When the Proforma/Organizer window opens, select Form Options at the bottom.
From the Form Properties Editor window, the check boxes in the Include in View/Print column will determine if a form will produce when viewing the Organizers. The forms listed in this screen can be reordered by clicking on a form and then drag and drop to the desired location. Changes are saved automatically, if the order needs to be returned to default, click Restore across the top toolbar.
Filters
Use filters to create organizers according to various conditions. You will find this feature on the Organizer Filter Selection screen, the same one you use to select Sorting Options. At the top of the Organizer Filter Selection screen is the Select a filter drop list, which includes Clients with Refund.
You can also:
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modify or create your own filters to limit the clients selected for organizers. If you click the Edit Filters option, the Filter Manager window opens. There you can create new filters or copy existing filters for modification, and define basic search conditions for the selected filter.
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experiment with filter results by using them in Report Manager before you run organizers.
Add Form
When the software has located the records according to your search, the Proforma/Organizer Options screen allows you to choose the forms you need to print.
Pre-season Letter
To add or remove forms/letters, start the organizer through Last Year Data > Organizers. When the Proforma/Organizer Options window opens, select Form Optionsat the bottom.
Check the box in the Include in View/Print column for the desired forms or letters. To remove a form or letter, clear the check box in the Include in View/Print column. you can also use the Select All or Unselect All buttons at the top of the screen.
Select Exit to return to the Proforma/Organizer Options screen. Changes are saved automatically.
Organizer Cover Sheet
On the Optional Documents tab at Setup > Options, under Envelope Sheet, use the drop list to select an
envelope for Taxpayer address. Organizers use 80344/80344PS Nelco envelopes, which are 9” x 11½”. If
the drop list selection is None, then an organizer cover sheet will not print.
Customize
The organizer allows the Engagement Letter, the Privacy Policy Letter, and the Pre-Season Letter to be printed with the organizers, and each of these letters can be customized to include additional information. Letters can be customized under Setup in the Communications Editor. Customized attachments can be merged with the organizer once the organizer has been saved as a PDF to Drake Documents. For more information on merging PDFs using Drake Documents, see Drake Documents - Combine PDFs.
Fillable PDF
You can produce "fillable" PDFs of organizers and proformas that can be emailed or uploaded to Drake Portals. With fillable PDFs, your clients can complete the organizers on their computers and send them back to you via email or Drake Portals without having to print out the organizer, fill it out by hand, scan it back into their computer and then send it back to you.
To create a fillable PDF, start by producing the type of organizer that is right for your client. When you get to the Organizers - Print Options window, there is a check box in the Print Options section for Generate fillable PDFs. Once this box is checked, you can select the clients for which you would like the fillable PDFs, and click Print. The return will print to the specified printer (either a physical printer or the Drake PDF Printer) and the fillable PDF can be saved within the client's Drake Documents folder.
The fillable PDF can be uploaded directly to Drake Portals (if one exists) by checking the Upload document(s) to SecureFilePro and notify client(s) via email check box.
To open the fillable PDF organizer document, the taxpayer must have the PDF Reader App (mobile device) or Adobe PDF Reader (or higher) if using a desktop computer. Once the taxpayer(s) have completed the organizer they can simply email the saved document back to the return preparer through their regularly used email.
Schedule C, E, or F Info Missing
Check to see if the Schedule C, E, or F data entry screen was marked as disposed of in last year's program. If so, that information for the schedule will not pull forward into the Organizer for the current year. You can choose to print a Schedule C, E, or F by checking the applicable box Always include Schedule... on the Organizer Options screen when running organizers.
Envelope Size
Mail your organizers in 9” x 11½” mailing envelopes, available through the Nelco Solutions website.
In the Drake Software Compatible Supplies brochure and on the web site, see item #80344 or #80344PS, 9” by 11½” ORGANIZER mailing envelope. This envelope has “IMPORTANT INFORMATION ENCLOSED” printed on the front and requires a landscape oriented cover sheet.
Envelopes of this size are also available at most office supply stores.
To print a matching landscape oriented coversheet for the this envelope, in Drake Software, go to the Setup > Options > Optional Documents tab and in the Envelope Sheet section, select the stock number 80344/80344PS from the drop list for the Taxpayer address field.
Tip This setting is global and also applies to cover sheets printed with taxpayer returns.
Select Clients
You can exclude clients from an organizer print job before you print. The clients you initially select, whether all or a list that you specifically enter, are listed just prior to printing on the Print Organizers/Proformas dialog box. The list displays names and SSNs. Clearing the selection box in the SSN column removes that client from the print job.
Password Protect
Select the option Password protect PDF Documents using default PDF password settings in Setup > Options on the Print Options window.
In prior years, to password-protect an organizer, select Save document(s) to Drake Documents, but do not select Send document(s) to Printer. This is necessary even if Automatically password protect files is selected at Setup > Options > Administrative Options. If you want to send organizers to both the printer and Drake Documents, select and print to one. When the first print job is finished, clear your first selection and select and print to the other.
Stapling
When you print multiple organizers, they are sent in a batch as one print job and the printer will staple the entire batch. It is not possible to set the printer to staple organizers separately in batch printing.
Checklist
You can print a Checklist with the organizers for your clients. The Checklist is printed by default with the organizer. See Form Options on the Proforma/Organizer Options dialog box if not generating.
Printing Fails
If you try to print multiple organizers, but the program kicks me back to the home window of the software, you need to mark the box Print even if printed before. The software is recognizing that they have been printed before and is excluding them.
Tip When printing an organizer by itself, the Print even if printed before box does not affect printing. If you select only one SSN for which to print an organizer, it will print regardless of whether it has previously been printed.
Duplex Issues
In order to keep letters, envelope sheets, cover sheets, and referral coupons from printing double sided when using duplex, do the following:
On your computer:
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Open Printers & Devices.
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Select your printer.
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Go to Manage.
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Select Printer Preferences.
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Locate and turn off the option Double Sided or Duplex.
In Drake Tax:
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Run the organizers.
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On the final screen, click Print.
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Check the box for duplex.
This will allow everything else to duplex except for the letters, cover sheets, envelope sheets, and coupons, which will print single-sided.
Date of Birth
The date of birth is not printed on the organizers to help protect the taxpayer's Personally identifiable information (PII).
Password Issues
8-character limit
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Password length for a client file is limited to 8 characters. If you enter more than eight characters at the prompt when printing an organizer for a password-protected client file, the entry is rejected even if the first eight characters match the password. Count the number of characters in the password you entered.
Case sensitive
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The password is case-sensitive. For example, if you created the password as "THISTEST," but enter it as "thistest," the password is rejected.
If the problem persists, contact Drake Support at (828) 524-8020.
Client does not exist
Make sure the client exists in the prior-year Drake Tax program. If the client is in the prior-year program, try the following steps:
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Run the organizer or proforma again and double-check your data entry of the SSN or EIN.
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Check the prior-year data path at Setup > Data Locations.
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The data path must point to the location at which the client file exists. Compare the location to which the data path points with the location at which you find the client file. They must be the same for the software to run an organizer or proforma for the client.
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For steps on creating blank, fillable PDF organizers for a new client, see Drake Tax - Organizers: Client Blank Fillable Organizers.
Organizer vs. Proforma
There are a few differences between organizers and proformas.
Organizer
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An organizer is usually mailed to a client to assist the taxpayer in organizing tax data before visiting the tax preparer. Starting with Drake23, organizers can be created for individual and business returns.
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The tax preparer uses information from the organizer to aid them in the preparation of the tax return.
Proforma
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A proforma typically is used in the tax preparer's office.
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It resembles Drake Tax data entry screens: the screen name is shown and the individual data entry fields are numbered.
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You can view these field numbers on a Drake Tax data entry screen by pressing Ctrl + N.
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When data is written into the proforma, it is like a rough (“proforma”) draft of a return.
Note Proformas are not available after Drake Tax 2023.