Last Updated:
Article #: 11622
| Service | Description | Phone # | Comments |
|---|---|---|---|
| Practitioner Priority Service | Practitioner’s first point of contact for account-related issues – for tax preparers ONLY | (866) 860-4259 | Monday-Friday, 7:00 a.m.-7:00 p.m., Local Time |
| e-Help Desk | For questions on e-file, EFTPS, and e-services | (866) 255-0654 | Monday- Friday 6:30 a.m.-6:00 p.m., Central Time |
| Business and Specialty Tax Line | For Small Businesses, Corporations, Partnerships, and Trusts | (800) 829-4933 | Monday-Friday, 7:00 a.m.-7:00 p.m., Local Time |
| IRS Tax Help Line for Individuals | Procedural or tax law information to help file | (800) 829-1040 | Monday-Friday, 7:00 a.m.-7:00 p.m., Local Time |
| Refund Status | Check the status of the current year return. When you call, you will need your Social Security number, your filing status, and the refund amount shown on your return. |
(800) 829-1954 | Automated service is available 24/7 |
| IRS Debt | Taxpayer can use the IRS Tax Help line. | (800) 829-1040 | Monday-Friday, 7:00 a.m.-7:00 p.m., Local Time |
| FMS Debt | Treasury Offset Program | (800) 304-3107 | |
| Social Security Administration | (800) 772-1213 | Automated service is available 24/7 Monday-Friday, 8:00 a.m. – 7:00 p.m. |
|
| IRS Disaster Hotline | Help with disaster losses. | (866) 562-5227 | Monday-Friday, 7:00 a.m.-10:00 p.m., Local Time |
| Employer Identification Number (EIN) | EIN applications and changes (Business and Specialty Tax Line). EIN applications can also be submitted online. |
(800) 829-4933 | Monday-Friday, 7:00 a.m.-7:00 p.m., Local Time |
| Tax Exempt and Government Entities (TEGE) Help Line | Tax Exempt or Government Entities, Bonds, Pension Plans, Tribal Agreements | (877) 829-5500 | Monday-Friday, 7:00 a.m. – 7:00 p.m., Central Time |
| Form 706 or Form 709 | For questions related to Form 706 and Form 709 | (866) 699-4083 | Monday-Friday, 8 a.m. – 3:30 p.m. Eastern time |
| Excise Tax and Form 2290 Help Line | Heavy Vehicle Tax issues | 866) 699-4096 | Monday-Friday, 8:00 a.m.- 6:00 p.m., Eastern Time |
| Criminal Investigation Informant Hotline | Report Tax Fraud | (800) 829-0433 | |
| Electronic Federal Tax Payment System (EFTPS) | Business or individuals who want to pay taxes through electronic transfer of funds | (800) 555-4477 (ENG) (800) 244-4829 (SP) (800) 733-4829 (TDD) |
(ENG/SP) 24/7
(TDD) Monday-Friday |
| Pay by credit card – phone | See list of IRS providers | ||
| Pay by credit card – online | See Drake Tax – Pay Balance Due by Credit or Debit Card at 1040paytax.com | ||
| Forms and Publications | For IRS forms, instructions, tax publications | (800) 829-3676 | Monday-Friday, 7:00 a.m.- 7:00 p.m., Local Time |
| National Taxpayer Advocate | For tax problems that have not been resolved through normal channels | (877) 777-4778 | |
| Telephone Device for the Deaf | For hearing-impaired taxpayers or practitioners | (800) 829-4059 | Monday-Friday, 7:00 a.m.- 7:00 p.m., Local Time |
Form 911 Filing Requirements
Form 911, Request for Taxpayer Advocate Service Assistance, can be completed through Drake Tax. The Taxpayer Advocate Service (TAS) is the taxpayer’s voice at the IRS. TAS might be able to help if the taxpayer (estate or beneficiary) is experiencing a problem with the IRS and:
• The problem with the IRS is causing financial difficulties for the estate or beneficiary.
• The estate or beneficiary faces an immediate threat of adverse action.
• The estate or beneficiary has tried repeatedly to contact the IRS, but no one has responded, or the IRS has not responded by the date promised.
Screen 911 is accessible from the Supplemental Forms tab
For more information:
• Log on to the TAS website (taxpayeradvocate.irs.gov).
• Read Publication 1546, Taxpayer Advocate Service.
• Call (877) 777-4778