Drake Tax – MFA: MSVCP140.dll and TOTP Libraries Errors
Article #: 15951
Last Updated: November 04, 2024
If you encounter either error when trying to use MFA authentication, you can download a Microsoft update to solve the issue.
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Close Drake Tax Software.
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In your browser, go to https://www.microsoft.com/en-us/download/details.aspx?id=48145.
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Select the appropriate language from the dropdown.
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Click Download.
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You will be taken to a screen that instructs you to, “Choose the download you want.”
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Select both options (vc_redist.x64.exe and vc_redist.x86.exe).
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Click Next.
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Once the files have finished downloading, run each file.
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After installation finishes, restart Drake Tax Software.
Note These instructions apply to Windows 11, 10, 8, and 7. Other versions may not be supported.