Last Updated:
Article #: 10800
Overview
You can get information about the status of electronically filed returns in real-time online. You can run reports on returns, bank products, checks, and fees; search for e-file information for a single SSN or EIN; access Multi-Office Manager (MOM) reports; view Client Status Manager (CSM) data for one or multiple offices; and check the status of each IRS Service Center. To do so, log in to the Drake Software Support website with your User Account credentials. Expand the Reports menu, and choose from the available reports. Additional details for each report type are available by expanding the list for that report. Filters and other settings and options vary for the report selected.
Note Users must have the correct report access configured to run online EF reports. See Drake Tax – Online Reports – Configure Access or Permissions.
Available Reports
-
Add-on Fees
-
E-file Status Lookup
-
Search by last name, SSN or EIN. Only information about the filer’s return e-file status is displayed (for example, shows Federal 1040 Accepted 1/1/2026, Refund $200.00). More detailed return data is displayed when running the Returns report (below). For a more in-depth review of a single return, use E-file Detail Lookup.
-
-
Returns
-
Allows you to list pending, accepted, and rejected state and federal returns, as well as extensions. Queries can be limited to a date range, data can be sorted, and filters can be saved for future reference. Once the query is submitted, you can search by name and the results display more detailed information regarding transmissions. You can also choose to print the taxpayer results, including the submission ID, and get Form 9325 from this report.
-
-
Bank Products
-
Queries can be limited to a date range, data can be sorted, and filters can be saved for future reference.
-
-
Checks
-
Allows reporting on checks by check status (printable, pending, and cleared). Queries can be limited to a date range, data can be sorted, and filters can be saved for future reference.
-
-
Fees
-
Reports on all of the fees (prep fees, bank fees, etc.) that are charged throughout a transaction. Reports may be filtered by fee type and by date.
-
-
MOM
-
The MOM Menu is for Multi-Office Manager (MOM) reports. MOM is the online version of the Client Status Manager. It is designed for the multi-office environment and allows you to track the work flow of multiple offices, providing a snapshot of your entire business.
Note Companies with multiple EFINs that wish to use MOM must have an EFIN hierarchy configured and the individual offices must set the software to transmit CSM data (Setup > Options > EF tab; under Session Options, select Transmit return data to Drake for multi-office web reports, and click OK to save changes).
-
-
Contact List Report
-
Creates a report containing contact information for your clients; filtered by date and return type.
-
-
94X Report
-
Refers to 94x filings made from Drake Accounting. Reports are filtered by date, return type, and status.
-
-
ABC Voice File Download
-
is a component of software used to provide automated phone status reports for tax preparers (for more information, call Versicom at (937) 438-3700).
Note If using ABCvoice, go to the ABCV screen in Drake Tax and indicate whether the taxpayer has signed the Consent to Use and Disclosure of Tax Return Information.
-
-
Suppressed Returns
-
Any suppressed returns will be listed here. Reports are filtered by tax year.
-
-
EF Summary
-
Preparer Summary
-
Zip Code Summary
-
Returns Summary
-
Returns by ACK Summary
-
Reject Overview
-
Protection Plus Enrollments
-
View or export a .CSV file of all Protection Plus enrollments.
-
-
Protection Plus Summary
-
View a summary of your Protection Plus account.
-
Note EF Summary, Preparer Summary, ZIP Code Summary, Returns Summary, Returns by ACK Summary, and Reject Overview reports are filtered by date.
Viewing a Report
- From the Drake Software Support website, click Reports, then a category.
- Select report criteria or filters (criteria vary by report type). The report pulls information from only those returns with records that fall within the date range and other criteria you selected.
- Click Search.
Click Spreadsheet or Print to export a report in worksheet format (suitable for Microsoft Excel) or to print the report.
Saving, Editing, and Deleting Report Filters
Saving report filters
- Select a report category.
- Choose the report criteria.
- Click Save. Enter a name for the report filter, and click Save again.
- Click OK.
To run a saved filter later, select the report name from the Saved Filters drop list.
Editing or deleting filters
To edit a filter, select it from the Saved Filters drop list, make your changes, click Save, then click Save again (without changing the name) to overwrite the current filter. Click OK when finished.
To delete a filter, select it from the Saved Filters drop list, click Delete, click Yes to confirm, then click OK.
Report Column Definitions
The following selections are available in online database reports. Not all selections are available for all reports.
| Column Title | Description |
|---|---|
| Accts Paid |
The number of federal individual return transmissions where some preparer fees were deposited |
| ACK Code | The status of the return |
| Ack Date | The date of the return acknowledgment as specified by the IRS/state |
| Acptd | The number of accepted federal returns |
| Acptd Fed | The number of accepted federal return transmissions |
| Acptd Pct |
The percentage of federal individual return transmissions that were accepted that transmission |
| Add-On Fee | The add-on fee deposited for this return |
| Address | The address of the primary and secondary (if applicable) taxpayer(s) |
| Amount | The date when the ERO transmitted the return to Drake Software |
| Amount | The date when the ERO transmitted the return to Drake Software |
| AOF Accts Paid |
The number of federal individual return transmissions where fees were paid and add-on fees were completely paid |
| AOF Under Funded |
The number of federal individual return transmissions where fees were paid and add-on fees were not completely paid |
| Avg Fee |
Average Fees deposited, calculated by dividing Fees Deposited by Accounts Paid |
| Avg Refund | The average refund amount for accepted or rejected federal return transmissions |
| Avg Refund | The average refund of the above returns |
| Bank | The number of accepted federal return transmissions with an associated bank product |
| Bank Acptd |
The number of accepted federal returns with accepted bank products |
| Bank Pct |
The percentage of the accepted federal individual return transmissions with an associated bank product |
| Bank Pct Acptd |
The percentage of accepted federal returns with bank products that Prep Avg Fee accepted bank products |
| Bank Product | The current bank product associated with the return |
| Bank Total |
The number of accepted federal returns with bank products |
| Bill Total | The bill total of the return |
| Bill Total | The Bill Total of the return |
| Cell Phone | Cell Phone Number |
| City | City |
| Clear Date | The date when the bank cleared the check |
| Current Type | The type of bank product offered |
| DCN | The Declaration Control Number |
| DD Date | The date when the preparer fees for this return were deposited |
| Deposits | The total amount deposited thus far for this bank product |
| EFIN | The Electronic Filing Identification Number |
| Email Address | The email address of the primary taxpayer |
| Fees | The sum of the preparation fees, document preparation fees, and e-filing fees |
| Fees Dpstd |
The sum of the deposited preparers’ fees |
| Hide Return | Hide return from search results |
| Last 4 SSN | The last four digits of the primary taxpayer’s Social Security Number |
| Loan Status | The status of the bank product |
| Name | The name(s) of the primary and secondary (if applicable) taxpayer(s) |
| Number | Check Number |
| Number | The check number |
| Original Type | The type of bank product requested |
| Pct Acptd |
The percentage of the Total Returns that were accepted |
| Pending | The number of pending federal returns that were not accepted in the specified date range |
| Phone 1 | Phone 1 number |
| Phone 2 | Phone 2 number |
| Potential Rev |
Potential Revenue, calculated by multiplying Average Fee by Number Accepted |
| Prep | The Preparer ID |
| Prep Accts Paid |
The number of accepted federal returns with preparers’ fee deposits |
| Prep Acptd Pending Total |
The sum of preparation fees, document preparation fees, and e-filing fees for accepted and pending federal returns |
| Prep Acptd to Pending |
The percentage of preparers’ fees associated with accepted federal returns versus the preparers’ fees associated with accepted and pending federal returns |
| Prep Avg Fee |
The average preparation fee, calculated by dividing the Prep Total by the Bank Total |
| Prep Dpstd |
The sum of preparers’ fees deposits associated with accepted federal returns |
| Prep Fees | The sum of the deposited preparers’ fees |
| Prep Pending Total |
The sum of the preparation fees, document preparation fees, and e-filing fees associated with pending federal returns |
| Prep Total |
The sum of preparation fees, document preparation fees, and e-filing fees for accepted federal returns |
| Preparer Fees | The preparers fees deposited for this return |
| Print Date | The date when the check was printed |
| Prior Number | The number associated with the prior check if this check is a reprint |
| Ratio | The percentage of the hierarchy’s deposited preparers’ fees that this preparer received |
| Ratio | The percentage of the hierarchy’s total refund that this ZIP code receives |
| Record Type | The record type of the return: 0 – Fed individual (1040-type) 1 – State individual (includes state individual extensions) 2 – No longer used 3 – Federal extensions 4 – Fed and state business 5 – FBAR/FinCen |
| Refund Amount | The refund amount of the return |
| Refunds | The sum of the refunds |
| Reject Code #1 | The reject code for the return |
| Reject Code #2 | The second reject code for the return |
| Reject Code #3 | The third reject code for the return |
| Reprint Count | The number of times the authorized check disbursement has been reprinted |
| Returns | The number of returns |
| Rjctd | The number of federal returns that were not accepted in the specified date range |
| Service Bureau Fees | The service bureau’s fees deposited for this return |
| SSN Last 4 | The last four digits of the primary taxpayer’s Social Security Number |
| State | State |
| Tax Year | The tax year of the return |
| Total | The total number of federal individual return transmissions that were accepted or rejected |
| Total Returns |
The total number of federal returns transmitted |
| Trans Date | The date when the ERO transmitted the return to Drake Software |
| Transaction Date | The date when the ERO transmitted the return to Drake Software |
| Type | The type of return |
| ZIP | ZIP code |