Drake Hub - Settings - Notifications and Workflow

Article #: 18911

Last Updated: March 11, 2026

 


Tags: Drake TaxDrake PortalsSFP

Drake Tax logo

When you log in to Drake Hub, on the left menu, choose Settings to access Drake Hub and Drake Workflow (Beta) settings.

Notifications Tab

On the Notifications tab, you can select whether you want to receive notifications about your practice activities. If you toggle the Workflow Status Changes to on, you can expand the Advanced Settings and choose which specific events you want to be notified about. The events will still occur and be logged, with or without the option enabled, however, this allows you to decide when you will get notified.

Advanced setting options include: 

  • Data Submitted

  • E-File Rejected

  • E-File Extension Rejected

  • Preparation Complete

  • Proposal Approved

  • Return Approved

  • Return Signed

  • Engagement Signed

When the status of one of your assigned items changes, a pop-up notification shows at the top right of the Drake Hub window. This pop-up only displays for a few seconds.

Notification pop-up

Then, the number of unread notifications is listed beside the bell icon.

Bell icon with an unread notification

When you click on the bell it will show a list of notifications that you have not yet read.

Expanded notification window showing the details.

  • If you click on the notification you will be redirected to the Wofkflow tab with the return highlighted: 

    Highlighted Workflow item

  • The number is cleared after you click on the bell, but the notifications will display until you click the X to clear a single notification, or choose Dismiss All .

Workflow Tab

On the Workflow tab, you can configure the integration between Drake Workflow (Beta) and Drake Portals. When the Display Progress in Portals setting is toggled on, the client (taxpayer) will be able to see what step of return preparation they are in.

Workflow settings

The client (taxpayer) will see that their return is in one of four steps of return preparation - Awaiting Your Info, Working on Taxes, Ready to Review, or Taxes Filed. This correlates to where the return card appears in Drake Workflow (Beta).

Client portal progress bar visible

If you toggle the option off, you will still have full use of Drake Workflow (Beta) and Drake Portals, however, the client (taxpayer) will not be able to see the return progress on their own portal. Client portal progress bar not visible

Drake Portals - Taxpayer Portal