Drake Tax - Letters: Text and Keywords Not Printing

Article #: 10849

Last Updated: October 18, 2024

 


Tags: Drake Tax

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Some text or keywords aren't produced as expected on the first lines of result letter

Text or keywords entered on the first two lines of a result letter may not display or print as expected. In other letters (e.g. a pre-season letter) text entered on the first lines may display, but the keywords do not function and instead display as text. To avoid this display issue, when using the Client Communications Editor to edit a letter, a safe practice is to avoid inserting text or keywords in the top two lines. Move your keyword or text to the third line or below.