Drake Pay and Drake Refund Pay – Application Process
Article #: 18326
Last Updated: November 14, 2024
To apply for Drake Pay or Drake Refund Pay, you must meet certain requirements and complete an online application. For more information about program features, see the Drake Pay and Drake Refund Pay pages.
The video Drake Pay also demonstrates how to apply for and use Drake Pay.
Requirements
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Operate as a business based in the U.S.
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Currently be a Drake Software customer using one of the integrated products listed below:
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Drake Tax
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Drake Portals*
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Drake Zero*
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Web1040*
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Drake Accounting*
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Complete and submit a Drake Pay merchant application.
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Receive Drake Pay merchant application approval.
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If you would like to accept payments via a Point of Sale (POS) device (Drake Pay - Credit & Debit card processing only), you must use one of the devices integrated with Drake Pay. See Drake Pay – POS Device Ordering for details.
*Drake Refund Pay (pay-by-refund) is not available.
Apply for Drake Pay and Drake Refund Pay
If you would like to apply for both Drake Pay (credit & debit card processing) and Drake Refund Pay (pay-by-refund), follow these steps:
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Log in to the Drake Software Support website.
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Go to Products > Drake Pay.
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Review the information, select both I'd like to sign up for Credit & Debit card processing and I'd like to sign up for Drake Refund Pay, then click Apply Now.
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Account details are prefilled where possible.
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Verify your selections and complete the required information on the following tabs:
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Business Information
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Owner Information
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Banking Information
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Processing Information
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Click Submit.
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You will receive an email with two links:
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A Claim Link prompts you to create an account.
Note You should not use this link after your account has been created.
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Merchant Account Link - you will use this link to access your Drake Pay merchant account to finalize and review the application on subsequent visits.
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When you click on the claim link, you are prompted to enter your email address, then click continue to log in.
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On the next screen, verify the email entry, then click Register.
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Select a strong password, then click Register New Account.
Password requirements:
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At least one non-alphanumeric character
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At least one number
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At least one uppercase letter
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After logging in, review the pre-filled application, making changes, if needed. Then click Submit.
If more information is needed, you will receive an email with a link to provide that additional information.
Once the application has been accepted, you will receive a confirmation email and see the status of Accepted when you log in to the Drake Software Support website.
Apply for Drake Pay Only
If you would like to apply for Drake Pay - Credit & Debit Card only, follow these steps:
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Log in to the Drake Software Support website.
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Go to Products > Drake Pay > Credit and Debit Card.
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Review the information and click Apply Now.
Important Do not check the box Submit my application for Drake Refund Pay at the same time unless you want to also offer that payment method.
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Account details are prefilled where possible.
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Complete the required information on the following tabs:
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Business Information
-
Owner Information
-
Banking Information
-
Processing Information
-
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Click Submit.
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You can return to Products > Drake Pay at any time to see your application status.
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You will receive an email with two links:
-
A Claim Link prompts you to create an account.
Note You should not use this link after your account has been created.
-
Merchant Account Link - you will use this link to access your Drake Pay merchant account to finalize and review the application on subsequent visits.
-
-
When you click on the claim link, you are prompted to enter your email address, then click continue to log in.
-
On the next screen, verify the email entry, then click Register.
-
Select a strong password, then click Register New Account.
Password requirements:
-
At least one non-alphanumeric character
-
At least one number
-
At least one uppercase letter
-
-
After logging in, review the pre-filled application, making changes, if needed. Then click Submit.
If more information is needed, you will receive an email with a link to provide that additional information.
Once the application has been accepted, you will receive a confirmation email and see the status of Accepted when you log in to the Drake Software Support website.
Apply for Drake Refund Pay Only
If you would like to apply for Drake Refund Pay only, follow these steps:
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Log in to the Drake Software Support website.
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Go to Products > Drake Pay > Refund Pay.
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Review the information and click Apply Now.
Important Do not check the box Submit my application for Credit & Debit card processing at the same time unless you want to also offer that payment method.
-
Account details are prefilled where possible.
-
Complete the required information on the following tabs, then click Submit.
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Business Information
-
Owner Information
-
Banking Information
-
Processing Information
-
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You can return to Products > Drake Pay to see your application status.
Note The status should be updated within the hour during normal business hours.