To remain PCI Compliant and avoid non-compliance fees, you must complete PCI Payment Card Industry Compliance Training once per year. Drake Pay has partnered with MAXpci, a web-based PCI Compliance firm, to deliver this required training.

First Year

To complete compliance training for the first time, follow these steps:

1. Go to https://drakesoftware.maxpci.com/.

2. Enter your Merchant ID Number as the Username. The password will be the temporary password that was provided in the email notice.

3. Select the option that best describes your method of processing.

4. Answer all questions that do not have a red or green check mark.

5. Answer all fully highlighted questions and complete the scan form, if applicable.

   Note  Questionnaire C requires quarterly vulnerability scans of your external server, which are completed by VikingCloud (formerly Sysnet). The scans are of your external server and do NOT access your private network nor computers.

Re-Validate Annually

To re-validate your compliance:

1. Go to: https://drakesoftware.maxpci.com/.

2. Log in using your Merchant ID Number as your Username. Your password will be what you selected last year.

3. On your merchant dashboard, locate the blue Rapid Renew option.

4. Follow the prompts to go to the Questions screen.

5. Once you’re on the Questions screen, select the blue Rapid Renew button again.

6. Complete a new scan form (if applicable), and attest to renew your annual questionnaire.

Non-Compliance Fee

You must complete the training within 60 days of the first notification from MAXpci. If you do not complete the process by this deadline, or fail to achieve PCI compliance, your merchant account will be assessed a PCI non-compliance fee of $25.00 per month until you successfully complete the process.

Support

For questions, contact MAXpci Support:

• Phone: (800) 803-8515

• Email: support@maxpcicomply.com

• Chat: on the website