Drake Pay – PCI Compliance Training

Article #: 18798

Last Updated: October 24, 2025

 

Tags:Drake Pay

Drake Pay logo

Annual compliance training is now a requirement for Drake Pay and is designed to ensure you stay current with the latest standards and best practices for secure payment processing. This summer, you should have received communications from MAXpci about completing the training and the potential non-compliance fee for not doing so in a timely manner.

First Year

To complete compliance training for the first time, follow these steps:

  1. Go to https://drakesoftware.maxpci.com/login.

  2. Enter your Merchant ID Number as the Username. The password will be the temporary password that was provided in the email notice.

  3. You will be prompted to indicate whether you have viewed Launchpay’s PCI training video.

    Note  This optional video, created by Launchpay, provides an overview of PCI. Selecting No will not affect your progress in the compliance program.

  4. Select the option that best describes your method of processing.

  5. Answer all questions that do not have a red or green check mark.

  6. Answer all fully highlighted questions and complete the scan form, if applicable.

    Note  Questionnaire C requires quarterly vulnerability scans of your external server, which are completed by VikingCloud (formerly Sysnet). The scans are of your external server and do NOT access your private network nor computers.

Re-Validate Annually

To re-validate your compliance:

  1. Go to: https://drakesoftware.maxpci.com/login.

  2. Log in using your Merchant ID Number as your Username. Your password will be what you selected last year.

  3. On your merchant dashboard, locate the blue Rapid Renew option.

  4. Follow the prompts to go to the Questions screen.

  5. Once you’re on the Questions screen, select the blue Rapid Renew button again.

  6. Complete a new scan form (if applicable), and attest to renew your annual questionnaire.

Non-Compliance Fee

You must complete the training within 60 days of the first notification from MAXpci. If you do not complete the process by this deadline, or fail to achieve PCI compliance, your merchant account will be assessed a PCI non-compliance fee of $25.00 per month until you successfully complete the process.

Support

For questions, contact MAXpci Support: