Drake Software has partnered with Rightworks, a cloud-hosting product that supports Drake Tax and Drake Accounting in the cloud. Rightworks is an award-winning cloud service provider that offers fully automated backups and secure data storage in two separate Tier 4 data centers.

Features

• Hosting for Drake Tax, Drake Accounting, and associated applications (software licenses sold separately)

• 40 GB of storage per user (must have a hosting package assigned)

• Tools to easily migrate your data to the Rightworks cloud

• Bring your own Office365 license

• Robust, industry-leading security processes, including multi-factor authentication

• Data stored in Rightworks' Tier 4 data centers used by global banks

• 90-day nightly rolling backup

• 99.95% availability

• Zero scheduled downtime and end-to-end redundancy

• Supported on PC or Mac

• Add other hosted applications from Rightworks directly to your cloud-hosted Drake subscription for an additional fee.

Drake Software chose to partner with Rightworks because of all the extra value you will receive from partnering with both Drake Software and Rightworks.

Recommendation Details

Rightworks is the only hosting service that Drake Software recommends, and here’s why:

• Reputation and Experience - Rightworks has been helping accounting firms and small businesses experience the value of being cloud-connected for over 15 years. They combine unmatched knowledge of accounting and tax applications with world-class cloud technology for over 5,000 accounting firms and 50,000 small businesses. With Rightworks, you will experience the next level of cloud-based services, including state-of-the-art architecture, robust backup and security services, a self-service administration portal and 40 GB of storage per USER!

• Extensive Testing - The Drake Software applications are extensively tested on the Rightworks platform. We have worked hand-in-hand with their engineers to ensure the Drake Software applications and related peripheral devices are evaluated for functionality and performance.

• Supported By Drake Software’s Service Team - The Drake Software Support team you’ve come to know and trust will provide the customer and technical support services for your Rightworks account. Whether you need to discuss the tax software, accounting software or the hosting service, you’ll call Drake Software Support and talk with service representatives who are trained and well-versed on the Rightworks platform.

• Collaboration - Drake Software and Rightworks will be working closely on software application and platform integration to ensure smooth upgrades, application installs and on-boarding.

Other Hosting Services

• We only test Drake Tax and Drake Accounting on Rightworks. We do not test the applications on any other services.

• We work closely with Rightworks on software releases, upgrades, architecture changes, compatibility issues, peripheral devices and platform integration. We do not coordinate changes or troubleshoot issues with any other services.

• We provide support for both the Drake Software applications and the Rightworks platform. We are unable to provide support for any other hosting services.

More Reasons

• QuickBooks Integration - For those of you who haven’t switched from QuickBooks to Drake Accounting yet, Rightworks is an Elite Partner in the Intuit QuickBooks Solutions Provider Program and a Microsoft Silver Partner. They can add QuickBooks hosting to your Drake Software Hosting Account so you can access both applications from the same cloud interface. You can bring your existing licenses to Rightworks, or license the applications directly through them. They currently support several years of QuickBooks Desktop licenses. More information is available here.

• Scalability and Availability - Rightworks has proprietary virtualization technology that allows them infinite scale and the ability to avoid scheduled downtime, essentially making the service always on and available.

• Security Procedures - Rightworks has security procedures in place not typically implemented in a single tenant environment. Many hosting providers out there are single tenant and dedicated environments and allow their customers to manage the environment on their own. This can lead to the greater possibility of significant security breaches (Cetrom, Summit Hosting, Cloud 9, InSynq - now Summit). We’re not saying this couldn’t happen on Rightworks, but they have designed their system for containing anything that might happen. Rightworks has passed the security audits of the largest enterprises in North America including 40 of the top 100 firms in the U.S.

• Focus on Accounting and Tax - Many other providers are generalists. They don’t focus solely on providing the best hosting experience for tax and accounting applications like Rightworks does.

Application Access

The process of accessing your hosted applications is similar to the desktop, in that you launch a Remote Desktop Session and log in to your “hosted desktop.” Since it’s based on Microsoft RDS (remote desktop service), the desktop will look just like a Windows 10 desktop. During on-boarding, you’ll test your peripheral devices and our on-boarding team will help with setting those up.

More Info

For information about Hosting on Rightworks:

• See the Hosting Solution page on the support website.

• Contact support at (828) 349-5556.