Drake Tax - EF Messages 5330, 5350, 0672, 5084, 5090, 5091, and 5092

Article #: 18896

Last Updated: November 06, 2025

 


Tags: Drake Tax5330 5350 0672 5084 5090 5091 5092 error red message

Drake Tax logo

EF Message 5330

This message indicates that you have entered an incorrect number in the ERO's PIN Signature field on the PIN screen. To resolve this, follow the steps below.

  1. Go to screen 1 of the return and verify which preparer is selected as the ERO in the ERO # box.

    Note  If there is nothing selected in the ERO # override on screen 1, you can override it to the desired ERO and then go to step 2. For more information about the default ERO, see below.

  2. On the PIN screen, enter the ERO's PIN in the box ERO's PIN signature. If you are not sure what number was selected for the preparer who is listed as the ERO, see Set up PIN below.

Default ERO

To check or select a Default ERO, go to Setup > Options > EF tab > Default ERO drop-list.

  • If the Default ERO is Preparer 1-9, that preparer's PIN is what is expected on the PIN screen of every return (unless overridden on a return-by-return basis).

  • If the Default ERO is Return Preparer, then the Preparer and ERO will be the same, unless the override on screen 1 is used.

Set Up PIN

  1. Close the return and go to Setup > Preparers and Users.

    Important  If you cannot access Setup > Preparers and Users, contact your office administrator.

  2. Select the preparer for whom edits need to be made.

  3. Click Edit User.

  4. Under Return Signature Options, confirm or enter a 5-digit number in the PIN Signature box and a check in the box 8879 PIN Signature.

    Note  The option Alternative Electronic Signature is not required for e-filing. This option prints the preparer's name on any form where there is a paid preparer signature line.

  5. Click Save and Exit setup.

  6. Enter the ERO PIN on the PIN screen in the ERO's PIN signature box.

  7. Calculate the return and the message should be cleared.

EF Message 0672

Enter the filing ERO's PIN on the PIN screen.

EF Message 5084

Enter the filing ERO's PIN on the PIN screen.

EF Message 5090

Enter the PIN signature date on the PIN screen. The IRS requires the PIN signature date to be during the current processing year.

EF Message 5091

Enter the Spouse's PIN signature on the PIN screen. A valid PIN must be five digits and cannot be five zeros ("00000").

If you want the pin to auto-generate, see Drake Tax - Auto Generating Taxpayer PINs.

EF Message 5092

Enter the Taxpayer's PIN signature on the PIN screen. A valid PIN must be five digits and cannot be five zeros ("00000").

If you want the pin to auto-generate, see Drake Tax - Auto Generating Taxpayer PINs.

EF Message 5350

On the PIN screen, entries must be made for the following: 

  • PIN signature date

  • ERO's PIN signature

  • Taxpayer's PIN signature

  • Spouse's PIN signature (if MFJ)

The IRS requires the PIN signature date to be during the current processing year.

A valid PIN must be five digits and cannot be five zeros ("00000").

If you are having trouble with the ERO PIN, see the steps for EF Message 5330 above.

Drake Tax - Setting Up Alternative Electronic Signatures

Drake Tax - 1040: EF Message 5331

Drake Tax - 1040: No Preparer Signature