Drake Tax - EF Return Selector - Messages and Troubleshooting
Article #: 10398
Last Updated: November 06, 2024
Settings and EF Messages
A number of conditions affect whether a return appears on the EF Return Selector and whether the selection box is available. The most common are these:
Require 'Ready for EF' indicator on EF screen (Setup > Option > EF tab) | Ready for EF indicator (EF screen) | Condition | Return shows on EF selector? |
---|---|---|---|
selected | without X indicator | any | no |
selected | with X indicator | EF message | no |
selected | with X indicator | suppressed return | shows without selection box |
selected | with X indicator | clean | shows with selection box |
not selected | doesn’t matter | EF message | no |
not selected | doesn’t matter | suppressed return | shows without selection box |
not selected | doesn’t matter | clean | shows with selection box |
Caution If Require E-Signatures on all electronically signable forms (1040 Only) is selected in Setup > Options > EF > Select to Turn On, and there is no signature pad installed, the return will not show in EF > Select Returns for e-File even if it shows a green check mark when the return is calculated. View/Print mode will display an ESIGN message stating that XX forms require electronic signature before the return may be e-filed.
If a return does not show up in the return selector, a large PDF may also be the culprit - see Drake Tax - Unsent Batch for details.
EF Return Selector Screen Message Column
Use the EF Return Selector to select returns you intend to e-file. It is accessed in Drake Tax by going to EF > Select Returns for EF. The Messages column provides information about problems with transmission eligibility. You can review the message by double clicking it. These message codes are similar to EF codes located on the Online EF Database.
Message codes indicate the following:
-
X - a message page on the main form (i.e., 1040, 1120)
-
Y - a message on ETD Message page
-
Z - a message page on both the main form and the ETD.
The following codes may also be referenced on the EF Return Selector:
-
B - Bank Product
-
A - Accepted
-
R - Rejected
-
T - Transmitted
Unable to Find EF Data
If you're seeing a message referring to the EIN or SSN of a specific return, use the following troubleshooting steps:
-
Verify data locations and then recalculate the return. If that does not resolve the problem, follow these additional steps:
-
Delete the print file for the named return (Tools > File Maintenance > Delete Print Files).
-
Repair the indexes by going to Tools > Repair Index Files > Repair all indexes.
-
Open the return and repair it (from the main data entry screen, press Ctrl + Shift + R)
Caution Ctrl + Shift + R removes unneeded state files. A 709 Gift Tax return also can be removed when using this function. Read the warning screens carefully before responding if the return you are in has a Form 709.
-
Recalculate the return.
This problem is sometimes associated with a return for which the file type has been changed.
Expired Returns
Due to state requirements, any returns calculated more than 7 days before you try to transmit will have Expired Return as their status.
Those returns will:
-
Display a date more than 7 days old in the Last Calc column
-
Be unavailable to select
-
Be grayed out
To change the return’s status to Ready For EF:
-
Recalculate the return.
-
Confirm no new messages are displayed on the Calculation Window or on the Messages page of View/Print mode.
-
Return to the EF Return Selector.
Important Though rare, be sure to check that there are no material changes to the return. If there are, you may be required to have the return signed again by the taxpayer.