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Article #: 19043
If you are experiencing issues launching Drake Tax, first review your Drake Tax, Windows, and security software settings. See Drake Tax – Shuts Down, Crashes, or Closes Unexpectedly for general troubleshooting steps.
Smart App Control (SAC) is a Windows 11 security feature that helps protect your device by blocking applications that Windows determines may be untrusted, malicious, or unsafe to run. In some situations, Smart App Control may prevent Drake Tax from opening.
Resolution Options
If Smart App Control appears to be preventing Drake Tax from launching, consider the following options:
- Contact your IT professional or system administrator to determine the best course of action for your environment.
- Review Microsoft’s guidance on Smart App Control and its security implications: Smart App Control Frequently Asked Questions | Microsoft Support.
- If appropriate for your environment and security requirements, you may choose to temporarily turn off Smart App Control or place it in evaluation mode and then relaunch Drake Tax.
Smart App Control is designed to help protect your device from potentially unsafe applications. Before disabling this feature, carefully consider your organization’s security policies and consult your IT professional if you are unsure.
Additional Information
Disabling Smart App Control may reduce the security protections available on your system. For more information about how Smart App Control works and the potential impact of changing its settings, refer to Smart App Control Frequently Asked Questions | Microsoft Support.