You can apply a single outstanding invoice or multiple invoices under the Receivables menu. Payments are applied toward a specified invoice and not as a general payment to count toward the customer’s outstanding balance.

Applying Payments and Credits

To apply payments and credits, complete the following:

1. Go to Receivables > Payments > Invoice Payments to make a single payment, or go to Batch Payments to pay off multiple invoices with one payment.

2. Select the customer from the customer list.

3. Click on the invoice that the payment should be applied toward.

4. Click the in the Transactions section (bottom left).

5. Enter the payment date using the Transaction Date drop menu.

6. Enter the amount of the payment in the Payment Received field.

7. Select the payment method from the Payment Type drop menu. If the Payment Type is Check, enter the Check Number (if known).

8. Use the Payment drop menu to select the Transaction Type for the payment (required). Click <New Account> to bring up the General Ledger Account window to create an applicable account.

9. Click Save.

To assist in locating the invoice to pay, select either the All Invoices, Open Invoices, or Date Range (and enter the invoice date range) option to filter the invoices for the selected customer.

The amount in the Invoice Total column is the full amount of the invoice. The amount in the Balance column is equal to the Invoice Total less any payments and credits, plus service charges and penalties.