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Article #: 13158
How to resolve EF Message 6061 after filling out a Refund Advantage bank product
When an RA bank product is used for a refunds, there must be a valid daytime, evening, or cell phone number typed in the appropriate field on screen 1, or EF Message 6061 is produced.
Note Other bank partners may have similar messages; for example, EF Message 5841, which states that the phone number is missing or invalid.