Overview

When attempting to activate Drake Accounting, you receive the following message:

To correct this issue, verify that the following information is entered correctly under Firm > Firm Information Setup:

• EFIN

• Account Number

• e-File Password

If you are unsure what your Account Number or e-File password is, this information can be retrieved by going to Drake Software Support > Account > e-File Password.

Also, check your Windows settings to ensure that the time is set up and is set to the correct time zone:

1. Go to Windows Settings.

2. Click Time & Language.

3. On the Date & Time tab, make sure that:

   • Set Time automatically is On.

   • The Time Zone selection drop list is accurate to your location.