EF Message 0243 is caused by missing information on either the federal 2441 screen or screen 2 Dependents.

2441 screen

• Name of Care Provider

• Care Providers Street Address

• Care Providers City, State and Zip code

• Care Providers SSN/EIN

• Care Providers Telephone number (in the State Information section)

Dependent Screen

• Qualifying person's First Name

• Qualifying person's Last Name

• Qualifying person's SSN

• Qualifying person's Date of Birth or Disabled indicator

If the taxpayer does not qualify for the Child and Dependent Care credit, in CA data entry, go to Credits> 3506 Child Care Expenses and put an S in the S=Suppress/F=Force to Print field. This will suppress the Form FTB 3506 and eliminate any messages associated with it.