Drake Tax - Font Overlaps in View Mode

Article #: 16564

Last Updated: October 18, 2024

 

Tags: Drake Tax

Drake Tax logo

If the form font is showing overlapped in View/Print mode, but prints correctly, you may need to increase the spacing between characters.

Image of font overlap on Form 1040

To fix this display issue:

  1. Go to view mode of any return.

  2. If you normally use Enhanced View, click the Basic View button:

    • If you normally use Basic View mode, continue to step 3 below.

  3. Select any form and click View.

  4. On your keyboard, press Ctrl + Z. The View Mode Adjustment window opens:

    Image of the View mode adjustment window

  5. Enter a value for intercharacter spacing and click OK.

  6. Continue entering numbers in increments until the form views correctly.

    Image of Form 1040 with correct spacing.

  7. Close the view window and click Enhanced to return to Enhanced View/Print mode (optional).

    Image of "Enhanced" icon in Basic View mode

Tip  If you are using dual monitors, and the above steps do not resolve the issue, check to ensure that you are using at least one VGA cable to connect the computer to the monitor(s). Some users have reported issues if using HDMI cables to connect both monitors.