Drake Tax - Font Overlaps in View Mode
Article #: 16564
Last Updated: October 21, 2024
If the form font is showing overlapped in View/Print mode, but prints correctly, you may need to increase the spacing between characters.
To fix this display issue:
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Go to view mode of any return.
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If you normally use Enhanced View, click the Basic View button:
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If you normally use Basic View mode, continue to step 3 below.
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Select any form and click View.
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On your keyboard, press Ctrl + Z. The View Mode Adjustment window opens:
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Enter a value for intercharacter spacing and click OK.
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Continue entering numbers in increments until the form views correctly.
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Close the view window and click Enhanced to return to Enhanced View/Print mode (optional).
Tip If you are using dual monitors, and the above steps do not resolve the issue, check to ensure that you are using at least one VGA cable to connect the computer to the monitor(s). Some users have reported issues if using HDMI cables to connect both monitors.