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Article #: 10462
How to clear EF Message 5227 and 5440
EF Messages generate when there is no amount in box 1 of one or more screens W2.
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A return containing Form W2 with only sick pay (Form W-2, box 12, code J) can be e-filed by selecting box 13 Sick Pay on the W2 screen to clear EF Message 5227.
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A return containing Form W2 with only combat pay (Form W-2, box 12, code Q) can be e-filed by selecting the appropriate Special Processing Code for Active Military on screen MISC to clear EF Message 5440.
Otherwise, if Form W-2 does not report wages (box 1 is blank), the return cannot be e-filed; it must be paper-filed.